Terms of Service

G Schedule, a service of GB Technology and Security LLC

Effective date: October 23, 2026

These Terms of Service ("Terms") are an agreement between you and GB Technology and Security LLC, an Arizona limited liability company ("GB Technology and Security," "we," "us," or "our"), and cover your use of G Schedule, including the website at https://gschedule.app, the scheduling application, and related services (together, the "Service").

In these Terms, a "Client" is a business or organization that signs up for G Schedule. "Users" are people a Client authorizes to use its account, such as owners, admins, and staff. "End Customers" are people who book or manage appointments with a Client through the Service. "You" means whoever is using the Service. If you sign up on behalf of a business, "you" also means that business, and you confirm that you have authority to bind it to these Terms.

1. Accepting these Terms

By creating an account, booking an appointment, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. You must be at least 18 years old (or the age of majority where you live) to create an account.

If a Client has signed a separate written agreement with GB Technology and Security for G Schedule, that agreement controls wherever it conflicts with these Terms.

2. The Service

G Schedule is a hosted, web-based scheduling tool that lets Clients manage availability, staff schedules, and appointments, and lets End Customers book with those Clients. Features include an appointment book, week view, client and pet records, online booking pages, receipts and checkout, reports, time clock, and payroll tools, with email reminders and optional text reminders when a Client enables them. We may add, change, or remove features over time. If we remove a major feature that a paying Client relies on, we will try to give reasonable advance notice.

End Customers: your appointment is with the Client, not with GB Technology and Security. The Client is responsible for its services, prices, cancellation policies, and how it uses your information.

3. Accounts

• Provide accurate information and keep it up to date.
• Keep your password and login details confidential. You are responsible for activity under your account.
• Clients are responsible for who they give access to and for the actions of their Users. Remove access for people who no longer need it.
• Tell us right away at contact@gschedule.app if you believe your account has been accessed without permission.

4. Client responsibilities for customer data and consents

Clients control the information they and their End Customers put into the Service ("Client Data"). As between GB Technology and Security and the Client, the Client owns its Client Data and is responsible for it. GB Technology and Security stores and processes Client Data as the Client's service provider to run the Service, as described in our Privacy Policy. Each Client agrees that it:

• has a lawful basis and all notices and consents needed to collect Client Data and to have us process it;
• will have its own privacy policy for its End Customers where required by law;
• has obtained any consent required under the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and similar laws before the Service sends text messages or emails to its End Customers, and will honor opt-out requests (for example, replies of STOP) ;
• will not enter sensitive information that the Service is not designed to protect, including Social Security numbers, full payment card numbers, or detailed health or medical records. The Service is not designed for HIPAA-regulated health information, and we do not sign Business Associate Agreements unless we agree otherwise in writing; and
• is responsible for responding to its End Customers' privacy requests. We will provide reasonable help.

5. Acceptable use

You agree not to:

• break any law or violate anyone's rights, including privacy and intellectual property rights;
• send spam or unsolicited messages, or send texts or emails to people who have not consented or who have opted out;
• upload malware, or try to probe, scan, or test the weaknesses of the Service without our written permission;
• try to access accounts or data that are not yours, or get around security or usage limits;
• overload or disrupt the Service, including through automated scraping or excessive requests;
• use the Service to harass, threaten, defraud, or discriminate against anyone;
• resell or offer the Service to others as a standalone product without our written permission; or
• use the G Schedule name or logo in a way that suggests we endorse you.

We may remove content or suspend access that we reasonably believe violates these Terms.

6. Fees and payment

G Schedule is currently offered as an early-access / coming-soon product. Paid plan names, prices, and trials will be shown at signup when billing is enabled. Until then, access may be provided under separate early-access arrangements.

Unless a separate agreement says otherwise:

• Paid plans are billed in advance on a recurring basis (monthly or annually) and renew automatically until cancelled.
• You authorize us and our payment processor (for example, Stripe) to charge your payment method for the fees for your plan, plus applicable taxes.
• Fees are non-refundable, except where required by law or where we decide otherwise in our discretion.
• We may change prices with at least 30 days' notice. Changes take effect at your next billing period. If you do not agree, you may cancel before then.
• If a payment fails or an account is past due, we may suspend the account after giving notice.

7. Availability and support

We work to keep the Service running reliably, but we do not guarantee any particular uptime or that the Service will be uninterrupted or error-free, unless a separate written agreement with you includes a service-level commitment. The Service may be unavailable at times for maintenance, updates, or reasons outside our control, such as internet, hosting, or third-party provider outages. Support is provided by email at contact@gschedule.app on a reasonable-effort basis.

Clients are responsible for keeping their own records of important appointments and data. You can request an export by emailing us.

8. Third-party services

The Service relies on and may connect to third-party services (for example, hosting, network security, email, text messaging, payments, or calendar and sign-in providers). Your use of those services may be subject to their own terms. We are not responsible for third-party services we do not control.

9. Ownership: the brand, the Service, and content

• Our brand. "G Schedule," the G Schedule logo, and related names and designs are trademarks of GB Technology and Security LLC. You may not use them without our permission, except to refer to the Service accurately.
• The Service. GB Technology and Security owns or has the right to use the Service, including its design, text, graphics, and other website content, except for Client Data and third-party materials. Some of the software behind the Service may be made available under open-source licenses. Where that is the case, those licenses govern that software, and nothing in these Terms limits the rights they give you. These Terms give you the right to use the hosted Service, not a license to our brand or our site content.
• Your content. Clients own their Client Data, and you keep ownership of any content you submit. You give GB Technology and Security a limited permission to host, copy, process, transmit, and display that content only as needed to provide, secure, and improve the Service and as described in our Privacy Policy.
• Feedback. If you send us ideas or suggestions, we may use them without obligation to you.

10. Termination

• By you. Clients may stop using the Service and cancel at any time by emailing us. Cancellation takes effect at the end of the current billing period, and we do not issue partial refunds.
• By us. We may suspend or end your access if you break these Terms, fail to pay, create risk or legal exposure for us or others, or if we stop offering the Service. Where reasonable, we will give notice first. If we stop offering the Service entirely, we will give paying Clients at least 30 days' notice and a chance to export their data.
• After termination. Your right to use the Service ends. Clients may request a copy of their Client Data within 30 days after termination. After that, we may delete it as described in our Privacy Policy. Sections 4, 6 (for amounts owed), 9, and 11 through 16 continue to apply after termination.

11. Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." To the fullest extent allowed by law, GB Technology and Security disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will meet your needs, that reminders or messages will always be delivered on time, or that data will never be lost. You are responsible for confirming important appointments.

12. Limitation of liability

To the fullest extent allowed by law:

• GB Technology and Security will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, goodwill, or data, even if we were told they were possible. This includes losses from missed or double-booked appointments.
• Our total liability for all claims relating to the Service or these Terms is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event that caused the claim, or (b) US $100.

These limits apply to any theory of liability and even if a remedy fails of its essential purpose. Some states do not allow certain limitations, so some of them may not apply to you.

13. Indemnity

You agree to defend, indemnify, and hold harmless GB Technology and Security LLC and its members, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your Client Data or content, including any claim that you lacked the needed consents to collect it or to send messages to your End Customers; (c) your violation of these Terms or the law; or (d) your services to your End Customers. We will tell you about the claim and may take part in the defense with our own counsel at our own cost.

14. Governing law and venue

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or the Service will be brought only in the state or federal courts located in Maricopa County, Arizona, and you and we consent to the personal jurisdiction of those courts. Before filing a claim, each side agrees to try in good faith to resolve the dispute informally by contacting the other for at least 30 days. Either party may bring a qualifying claim in small-claims court.

15. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the effective date above. If a change is significant, we will give at least 30 days' notice by email to account holders or by a notice in the Service before it takes effect. If you keep using the Service after changes take effect, you accept the updated Terms. If you do not agree, stop using the Service and cancel your account.

16. General

• Entire agreement. These Terms, our Privacy Policy, and any separate written agreement with a Client make up the entire agreement about the Service.
• Severability. If any part of these Terms is found unenforceable, the rest stays in effect.
• No waiver. If we do not enforce a provision, we have not waived it.
• Assignment. You may not transfer these Terms without our written consent. We may transfer them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control (other than payment obligations).
• Notices. We may send notices to the email address on your account. You may send notices to contact@gschedule.app.

17. Contact

GB Technology and Security LLC (G Schedule) Arizona, United States

Email: contact@gschedule.app